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Last Updated: [30 December 2025]

tracknofy.com is a website and platform owned and operated by Rezzure Info Solutions Private Limited, a company incorporated under the Indian Companies Act, 2013.
Wherever the terms “Tracknofy,” “we,” “us,” or “our” are used, they refer to Rezzure and Tracknofy, including its subsidiaries, affiliates, controlled entities, and authorized partners.

Tracknofy provides its services through its website, mobile applications, and related platforms (collectively referred to as the “Website” or “Platform”).

At Tracknofy, we are deeply committed to protecting the privacy, confidentiality, and security of your personal and business data. This Data Protection and Privacy Policy (“Policy”) explains how we collect, use, store, disclose, and safeguard your information.

Acceptance of This Policy

Unless restricted by applicable law, by accessing or using Tracknofy’s Website or services, you agree that your personal and business information may be collected, used, processed, transferred, and disclosed as described in this Policy.

Please read this Policy carefully.
If you do not agree with any part of this Policy, you should not use Tracknofy’s services.

Scope of This Policy

This Policy governs:

  • Information collected from users, customers, and visitors of Tracknofy
  • Information collected during registration, onboarding, and service usage
  • Information related to past, current, or future use of Tracknofy products and services

This Policy does not apply to third-party websites or services linked from Tracknofy.

Information We Collect

1. Profile & Registration Information

When you register or onboard with Tracknofy, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Designation
  • Address
  • Login credentials
  • Role and access permissions

2. Business, Project & Operational Information

As part of providing ERP and project management services, we may collect:

  • Project details and site information
  • Expense, budget, and payment records
  • Vendor, contractor, and workforce data
  • Site images, documents, drawings, and approvals
  • Reports, logs, and audit trails
  • Communication records within the platform

3. Payment Information

We may collect transaction-related information such as:

  • Payment status
  • Billing details
  • Mode of payment

⚠️ Tracknofy does not store sensitive card details such as credit/debit card numbers, CVV, or expiry dates. Payments are processed through secure third-party payment gateways.

4. Anonymous & Technical Information

We automatically collect certain non-personal information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Date, time, and duration of visits
  • Pages accessed and actions taken

This data is collected via cookies, server logs, and analytics tools.

Cookies & Tracking Technologies

Tracknofy uses cookies and similar technologies to:

  • Improve platform performance
  • Maintain user sessions
  • Analyze usage trends
  • Enhance user experience

You may disable cookies through browser settings, but some features may not function properly.

How We Use Your Information

We use your information to:

  • Register and manage user accounts
  • Provide ERP, site, and business management services
  • Generate reports, analytics, and dashboards
  • Improve platform functionality and performance
  • Communicate service updates and notifications
  • Provide customer support and onboarding
  • Conduct audits, compliance checks, and security monitoring
  • Send marketing or promotional communications (opt-out available)

Communications & Marketing

By creating an account or submitting a form, you agree that:

  • You may receive emails, SMS, or calls related to onboarding, support, or product updates
  • You may receive marketing or promotional communications
  • Promotional calls or messages may be sent via third-party communication platforms

You may opt-out of marketing communications at any time.

Data Sharing & Disclosure

Tracknofy does not sell or rent your personal or business data.

We may share data only in the following circumstances:

  • With trusted vendors and service providers strictly for service delivery
  • With affiliates or subsidiaries for operational purposes
  • To comply with legal obligations, court orders, or government requests
  • To investigate fraud, security breaches, or misuse of the platform
  • In the event of a merger, acquisition, or sale of assets (users will be notified)

All third parties are contractually bound to maintain confidentiality and data security.

Aggregate & Anonymized Data

We may use and share aggregate or anonymized data for:

  • Analytics
  • Platform optimization
  • Research and reporting

This data cannot be used to identify any individual user.

Data Storage & Retention

  • Data is stored on secure servers with restricted access
  • We retain data only as long as required for business, legal, or compliance purposes
  • Upon account termination, data may be archived or deleted as per company policy

Some information may remain in secure backups even after account deletion.

Information Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Encryption
  • Access control and role-based permissions
  • Secure infrastructure
  • Regular security audits

While we strive to protect your data, no internet transmission is 100% secure. By using Tracknofy, you acknowledge this risk.

User Responsibility

You are responsible for:

  • Maintaining confidentiality of login credentials
  • Ensuring accuracy of submitted data
  • Avoiding sharing sensitive information in public or shared areas

Tracknofy is not responsible for information voluntarily disclosed by users in public areas of the platform.

Children’s Privacy

Tracknofy services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

Policy Compliance & Grievance Redressal

We regularly review compliance with this Policy.

For questions, concerns, or complaints, contact:

📧 support@tracknofy.com
🌐 www.tracknofy.com

We will respond and cooperate with regulatory authorities where required.

Dispute Resolution & Governing Law

This Policy shall be governed by the laws of India.

Any dispute arising out of or related to this Policy shall be resolved through confidential, binding arbitration under the Indian Arbitration and Conciliation Act, 1996, conducted by a single arbitrator appointed by Tracknofy.

Your Choices & Rights

You have the right to:

  • Access your data
  • Update or correct information
  • Opt-out of marketing communications
  • Request account deactivation or data deletion (subject to legal obligations)

Certain service-related communications are mandatory and cannot be opted out of.

Changes to This Policy

Tracknofy may update this Policy from time to time.
Any changes will be posted on this page with an updated date. Continued use of the Platform indicates acceptance.